Job Description

Coffee Shop BaristaThis position is a hands-on, customer-facing role responsible for delivering an exceptional coffee and guest service experience while supporting the daily shop operations. With a strong service mindset and attention to detail, the barista plays a critical role in the preparation and presentation to customers as well as creating a warm, welcoming environment. In addition, this position contributes directly to efficiency, cleanliness, and service flow, helping ensure the coffee shop operates smoothly, professionally, and in alignment with established standards and values.Responsibilities:Prepare and serve coffee, espresso-based beverages, and non-coffee drinks according to established recipes and quality standardsGreet customers warmly and create a welcoming, culturally respectful atmosphere for all guestsTake orders accurately and provide efficient serviceHandle cash and card transactions accurately and responsiblyMaintain a clean and organized workspace, including espresso machines, counters, dishes, seating areas, etc.Restock coffee beans, milks, syrups, cups, and other coffee shop supplies as neededFollow food safety, sanitation, and health guidelines at all timesLearn menu items and ask questions to improve product knowledgeCommunicate respectfully and clearly with coworkers and supervisorsAssist with all opening and closing duties as schedulesDemonstrate respect for Native American cultures, traditions, and values represented within the coffee shop and surrounding communityAll other duties assigned by supervisorNote: The essential functions are intended to describe the general contents of and requirements of this position and are not intended to an exhaustive statement of duties. Specific tasks or responsibilities will be documented as outlined by the incumbent's immediate manager.Type of Supervisory Responsibilities: N/ADirectly Reporting to: Coffee Shop ManagerScope and Complexity: Interacts with all levels of management and employees; often trusted with maintaining confidentiality and relaying highly sensitive messages, and appropriate application of business operations and practices.Physical Demands/Environment Factors:Ability to stand and walk for extended periods during scheduled shiftPhysical exertion may be required such as bending, reaching, lifting, pulling, and twistingMay be required to lift up to 50+ poundsNeed adequate visual acuity, ability to grasp and handle objectsNeed ability to communicate effectively through reading, writing, and speaking in person or on the telephoneExposure to hot equipment, steam, and liquids (espresso machines, hot beverages, toasters, ovens, etc.)Work environment includes indoor café setting with varying noise levelsMinimum Qualifications:No prior barista experience required; on-the-job training providedPositive attitude and willingness to learnStrong customer service and communication skillsAbility to work in fast-paced, customer-facing environmentReliable transportation and punctualityAbility to work cooperatively as part of a teamRespect for diverse cultures and commitment to maintaining an inclusive, welcoming environmentAbility to work weekends, holidays, and/or flexible shiftsBackground check is requiredPreferred Qualifications:Previous experience in a coffee shop, restaurant, or customer service roleFamiliarity or interest in coffee, food service, or hospitalityAbility to multitask and stay organized during busy periodsNative American Preference Given in Accordance with P.L. 93-638 and AmendmentsHow To ApplyIf you would like to apply for an open position, please apply online or download the application and email shellyle@stcroixojibwe-nsn.gov or drop off your application prior to the close of business on the deadline date listed on the job description. If you would like more information about a position contact the St. Croix Tribal HR Department.

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